Harvard Positive Psychology Lecture 4, The Power of One and the Permission to Be Human — notes and timestamps

Updated 2026-10-14 · Video: anonymous anonymous (re-upload) · 76 min

Watch the video (76 min)

Watch the original video on YouTube

This is Lecture 4 of Tal Ben-Shahar’s Positive Psychology course (Harvard PSY 1504). The course is best known from its 2006 run; this recording appears to date from around 2008. The video is a re-upload by a YouTube channel called “anonymous anonymous”, not an official Harvard channel. The uploader called it “A positive environment changes people”, but the lecture itself is about the course’s last few basic premises: one person can make a difference, outside events have only a short-lived effect on happiness, and human nature should be understood and channelled rather than fought. The second half turns that last premise into what Ben-Shahar treats as one of the course’s main ideas, the permission to be human, and ends with a ten-minute guided meditation.

You do not need any psychology background. The lecture picks up from the twin studies and the Cambridge-Somerville study in Lecture 3, and the next lecture, Lecture 5, continues the course. The course index lists every lecture covered so far. Ben-Shahar mixes research with jokes and strong one-liners, so these notes say which claims come from studies and which are his own rhetoric, and where a study says something more modest than the version told in class.

Key takeaways

  1. People underestimate what one person can change because they underestimate exponential growth. A smile or a favour passed on to three people, who each pass it on to three more, reaches huge numbers within a few steps (5:38, 15:15).
  2. External events give a spike, then we drift back. Tenure, lottery wins, moving to California or getting into Harvard lift happiness briefly before people return to their usual level (21:50).
  3. The exceptions are extremes: real poverty and political oppression do lower well-being. Above basic needs, extra income makes little difference (26:00, 31:39).
  4. The fix is not lower expectations but right ones. Expecting an achievement to make you happy is the wrong expectation; expecting change to come from your own perception and interpretation is the right one (33:12).
  5. Accept human nature, then channel it. Using Thomas Sowell’s constrained-vision idea, Ben-Shahar says the course takes our instincts and emotions as fixed and asks how to work with them (35:58).
  6. Suppressing painful emotions makes them stronger, as in the “don’t think of a pink elephant” test. Accepting them lets them pass (51:02).
  7. Accept feelings, not everything. Emotions should be accepted; behaviour and thoughts can and should still be changed. He calls this active acceptance, not resignation (57:49).

Chapter notes

0:00 – 2:00 A Valentine’s Day opener

The lecture fell on Valentine’s Day, and it opens with a student a cappella group, introduced as the Harvard Callbacks, singing a love song “from the teaching staff” to the class. Ben-Shahar jokes that he had a different song in mind. There is no course content here.

Seven students in casual winter clothes standing in a line on the wooden stage of a lecture hall, singing around a single microphone stand
0:51 — The Valentine's Day song that opens the lecture. Skip ahead to 2:00 if you only want the content.

2:00 – 5:38 Recap: change is hard, but it happens

Ben-Shahar recaps Lecture 3. Twin researchers David Lykken and Auke Tellegen had suggested that changing your happiness level may be as hard as changing your height. Ben-Shahar called this the “error of the average”: averages hide the people who do change, and once some people change, the question becomes how they did it, not whether change is possible. He also recalls the Cambridge-Somerville Youth Study, a large, well-funded intervention for at-risk boys that left its participants slightly worse off than the control group. On the other side are cases that worked, such as Marva Collins, the Chicago teacher whose classroom results he discussed earlier, and the resilience programs of Martin Seligman (the founder of positive psychology as a field) and Karen Reivich.

His conclusion is that good intentions are not enough. A “practical idealist” has to find out what actually works and spread it. This links back to Abraham Maslow, the humanistic psychologist who called for a kind of Manhattan Project for psychology: study the few programs that succeed, then copy them. A student’s phrase for this, “democratizing excellence”, is one Ben-Shahar adopts (5:06).

Wide shot of the lecture hall with a large projected slide headed Is Societal Change Possible? with two bullets, Exceptions prove the rule and Practical idealists unite, above a quotation attributed to Abraham Maslow
1:55 — The recap slide from last time: "Is Societal Change Possible?", with the points that exceptions show change can happen and that practical idealists should act on them, plus Maslow's call for a large-scale project in psychology.

The recap is worth hearing if you skipped Lecture 3, because the whole first half of this lecture answers the question it leaves open: if large programs often fail, what can one person do?

5:38 – 10:40 The power of one

Ben-Shahar says one of the biggest barriers to change is that people underestimate their own influence. He points to social psychology research on how a minority, sometimes a single person, can shift a group’s views (he names Serge Moscovici, who is known for this work on minority influence). He backs it up with two quotations: Ralph Waldo Emerson’s line that all history records the power of minorities, “and of minorities of one”, and the remark usually credited to anthropologist Margaret Mead that a small group of committed citizens is the only thing that has ever changed the world.

The mechanism he proposes is exponential spread through social networks. His example is smiling, which he says is contagious. If you make three people smile and each of them makes three more smile, then within about twenty steps the number covers the whole world. The same applies to compliments or making people feel good. The arithmetic holds in theory (three to the power of twenty is about 3.5 billion), but real networks overlap, so treat it as an illustration, not a forecast.

Wide shot of the stage with Ben-Shahar small at the right and a large blue projected slide titled The Power of One
6:17 — "The Power of One" slide. Under it Ben-Shahar argues that underestimating your own influence is one of the main things that stops people from trying to change anything.
Projected video clip, watermarked Malgusto.com, of a baby in a light sweater sitting in a chair and laughing hard, framed by a yellow border
10:14 — The short clip of a laughing baby that he plays to show laughter is contagious. It ends with the caption "Difícil, eh?" ("Difficult, isn't it?"), challenging viewers not to laugh along.

10:40 – 15:45 Three puzzles about exponential growth

To show how badly intuition handles doubling, Ben-Shahar offers the class a deal. He will pay a volunteer $1,000 a day for 30 days, and in return the volunteer pays him one cent on day one, two cents on day two, and so on, doubling every day. A few students accept. On day 30 alone they would owe him $5,368,709.12, and roughly twice that over the month (12:10). He lets them off the hook.

Two more examples follow. One is the old legend of the inventor of chess, who asks a king for one grain of rice on the first square and double on each square after; the last square alone needs 2 to the power of 63 grains. The other is a question: how many times would you have to fold a sheet of paper for it to reach the moon? His answer is 41. With ordinary 0.1 mm paper the usual figure is 42, but the point stands: a few dozen doublings take you from a sheet of paper to the moon. He finishes with a joke about why anyone made a fuss over the moon landing.

Ben-Shahar in a light grey collarless shirt standing on stage, raising one hand with fingers pinched as if holding a folded sheet of paper
14:46 — The paper-folding puzzle: how many folds to reach the moon? Each fold doubles the thickness, which is why the answer is only about forty.

The three puzzles are entertaining, but the claim they support is psychological rather than mathematical: we do not try to influence people because we assume our effect stays small. Ben-Shahar’s version is that we influence others all the time anyway, so the real choice is about which direction we push in.

15:45 – 19:40 The final project and Pay It Forward

This is where the course design comes in. The final project is a presentation that each student gives to other people, so that what they learn spreads outward. Ben-Shahar says the idea came from the 2000 film Pay It Forward, in which a boy’s class assignment is to do big favours for three people, who each do the same for three more. He plays the trailer.

Projected slide with a blue panel reading We underestimate our capacity to effect change because we underestimate the growth of an exponential function, next to a graph of a curve that rises steeply at the right
16:42 — The one-sentence summary of the section, beside an exponential curve that stays flat for a long time and then shoots up. That shape is the point: early on, the growth is easy to miss.
Film still of a chalkboard with a circled stick figure labelled ME, from the Pay It Forward trailer
17:27 — From the *Pay It Forward* trailer: the boy's chalkboard diagram starts with "ME" and branches out to three people, then three more each. It is the same picture as the smiling example.

19:40 – 21:50 Premise 3: internal versus external, and can happiness be measured?

The next premise is that happiness depends far more on internal factors than on external circumstances. Before getting to the evidence, Ben-Shahar answers an obvious objection: most happiness research (“subjective well-being” to psychologists) relies on questionnaires, so is it measuring anything real? He says that newer physiological measures, such as brain scans (fMRI), EEG and other body measures, correlate highly with what people report about themselves, which supports the older self-report work.

He mentions two names he will come back to. Richard Davidson, a neuroscientist at the University of Wisconsin, found measurable brain changes after an eight-week meditation program. Joshua Greene uses brain imaging to study moral judgment.

Ben-Shahar in a grey shirt with a headset microphone, gesturing with one hand as he speaks
20:50 — Ben-Shahar on why happiness questionnaires deserve some trust: in his account, self-reports line up closely with brain and physiological measures.

21:50 – 26:00 Tenure, lottery wins and accidents

The core evidence comes from Daniel Gilbert, the Harvard psychologist who studies “affective forecasting”, meaning how well we predict our future feelings. In Ben-Shahar’s telling, Gilbert asked junior professors before their tenure decision how they would feel. Those who expected tenure predicted lasting joy; those who feared rejection predicted long misery. Months after the decision, both groups had gone back to roughly where they started.

He then cites Philip Brickman of Northwestern University on lottery winners and people paralysed in accidents: in his summary, both groups returned to their earlier level of happiness within months.

Ben-Shahar on stage with his arm stretched out to one side, a laptop on a table behind him
22:41 — The tenure study. Ben-Shahar sketches the pattern with his hands: a spike up or down after the decision, then a return to the earlier baseline.

Both studies are real, but the class version is tidier than the papers. Gilbert’s tenure study compared forecasts from current junior faculty with reports from former junior faculty who had or had not received tenure; it did not follow the same people over time. Brickman’s 1978 study was a single comparison, and the accident victims were in fact somewhat less happy than the controls. The finding that holds up is narrower but still striking: we greatly overestimate how long good and bad events will affect us. Ben-Shahar says himself that these results are averages.

26:00 – 32:40 Money, Harvard letters, California, and the exceptions

Ben-Shahar brings in Ed Diener, the University of Illinois psychologist who has measured happiness since the 1970s, and Daniel Kahneman, the Nobel-winning psychologist. Their research, he says, shows that once basic needs such as food, shelter and basic education are met, more income adds little. Each generation is richer than the one before, yet no happier, while depression and anxiety rates have risen.

He then gives the students their own example: the Harvard acceptance letter. It brought a high that seemed permanent, lasted through freshman week and shopping period, and faded with the first paper or midterm. People who were stressed and unhappy in high school tend to feel the same a month into college. The same goes for moving somewhere sunny: Californians, he says, are no happier than people in Massachusetts. He extends the claim, admitting there is “no research” for it, to living by the river versus in the Yard. That is a joke about Harvard housing, not a finding.

Ben-Shahar with one arm outstretched toward the audience and the other hand holding a remote, mid-sentence
29:06 — The Harvard acceptance-letter story: a high that looks permanent, followed by a slow return to baseline once the first paper is due.

The real exceptions are extreme circumstances. People in democracies are happier than people under dictatorships, women in oppressive societies are less happy than women in free ones, and extra money matters a great deal to someone who is homeless (31:39). Beyond those extremes, gains and losses in circumstances make little lasting difference.

32:40 – 35:58 Right expectations, not lower ones

This sounds discouraging: why work hard for a job or a place at Harvard if it will not make you happier? Ben-Shahar rejects one popular answer, which is to lower your expectations. In his view, lower expectations make little lasting difference. The useful distinction is between right and wrong expectations. Expecting a promotion, a partner or a new city to make you happy is the wrong expectation. The right one is that change comes from within: from what you notice, how you interpret success and failure, and what you focus on. He says the whole course is about that kind of inner change.

Ben-Shahar standing near the front of the stage, both hands raised slightly as he makes a point
34:13 — Right versus wrong expectations: the problem is not aiming high, but expecting the achievement itself to deliver lasting happiness.

This is a useful correction to a common reading of adaptation research. Ben-Shahar is not telling students to stop striving; he is saying not to rely on the outcome for happiness. That leaves room for ambition and puts the work on perception and interpretation, which later lectures on cognitive reframing take up.

35:58 – 43:44 Premise 4: Thomas Sowell’s two visions of human nature

The fourth premise draws on Thomas Sowell, the economist at Stanford’s Hoover Institution whom Ben-Shahar calls one of his intellectual heroes. Sowell’s book A Conflict of Visions sorts thinkers into two camps:

Constrained vision Unconstrained vision
Human nature Fixed; our instincts and flaws are permanent Can be improved, even perfected
What institutions should do Channel imperfect nature toward good ends Change and better human nature
Thinkers named in the lecture Adam Smith, Alexander Hamilton, Friedrich Hayek, Edmund Burke Thomas Jefferson, Jean-Jacques Rousseau, George Bernard Shaw, Ronald Dworkin
Motto on the day Francis Bacon: nature, to be commanded, must be obeyed Benjamin Constant: destiny calls us to self-perfection
Typical politics (his generalisation) Markets, Smith’s “invisible hand” Utopian schemes, sometimes communism
Medium-wide shot of Ben-Shahar standing beside the table with his laptop, looking down at his notes
38:10 — Ben-Shahar describes the constrained vision: accept that human nature is fixed, then build institutions that channel it.

He then explains why this belongs in a psychology course. The course takes the constrained view of psychology: our instincts and emotions, shaped by evolution (or by God, he allows), will not change within our lifetimes. The job is to understand them through research and introspection, then make the best use of them (42:08). He notes that people are not always consistent: someone can hold the constrained view in politics and the unconstrained view in psychology.

The political mapping in the table is Ben-Shahar’s quick summary of Sowell, and he himself says it holds “not always”. The psychological claim is what matters for the rest of the course.

43:44 – 48:25 The permission to be human

He gives three reasons for choosing this case study: it shows Sowell’s idea working in psychology, he considers it one of the pillars of well-being, and it corrects a common misunderstanding of positive psychology. The story behind it: in the course’s first year, when it had six students, a student told him over lunch that his roommates were taking the class and that he would report back to them if he ever saw Ben-Shahar unhappy.

His answer to the class became a signature line: only two kinds of people never feel painful emotions such as envy, anger, sadness or anxiety, and they are psychopaths and the dead (45:45). It is a joke with a serious point. Babies move freely between laughing and crying. Adults, more aware of being watched and judged, stop allowing themselves the lows, and he argues that this costs them energy, creativity, happiness and eventually success.

Ben-Shahar beside the lectern table, pointing up and back toward the top of the hall with one arm
45:23 — Setting up the psychopaths-and-dead-people joke: feeling painful emotions is a sign that you are alive and normal, not that positive psychology has failed.
Projected home video of a laughing baby sitting on a patterned rug in front of a red cushion, with Hebrew subtitles along the bottom
47:52 — The clip Ben-Shahar introduces as an example of someone who gives himself the permission to be human: a baby who switches between laughing and crying from one moment to the next. The Hebrew subtitles are part of the original clip.
The same baby a moment later with a crumpled, crying face, Hebrew subtitles below
48:14 — Seconds later the same baby is crying. The point is how fast and freely the emotions move when nobody is judging them.

48:25 – 53:05 Envy, pink elephants and stage fright

He makes clear that he is not suggesting adults behave like the baby. What everyone needs is a safe space for unconditional acceptance: with close friends, with family, and first of all with themselves, for example in a journal.

His personal story: when his first son was born, the pediatrician’s only advice was to expect every kind of emotion, in extreme form, in the months ahead. A month later Ben-Shahar caught himself envying the baby for getting all the attention, and minutes later felt a love he had never felt before. Instead of calling himself a hypocrite, he remembered the advice and let both feelings be.

The research behind this comes from Daniel Wegner, the Harvard psychologist known for work on ironic processes: trying to suppress a thought makes it come back more strongly. Ben-Shahar runs the classic demonstration, telling the hall not to think of a pink elephant (51:02). He applies it to his own stage fright: telling himself “don’t be nervous” before lectures made it worse. After reading Viktor Frankl, the psychiatrist who developed “paradoxical intention” (deliberately allowing or even inviting the feared symptom), he started letting himself be nervous, and the nerves became manageable.

Close shot of Ben-Shahar raising one open hand beside his face, holding a remote in the other hand
52:38 — Ben-Shahar on his own stage fright: suppressing it backfired, and accepting it made it manageable. He still gets nervous before every lecture, and says that is a good thing.

Listen for his deadpan claim that, thanks to this approach, his nerves now go away “within as little as three hours” into a lecture. It is a joke.

53:05 – 58:20 Emotions as gravity, and the “great deception”

The central analogy: imagine refusing every morning to accept the law of gravity. You would not survive long, and if you did you would be constantly frustrated. Instead we accept gravity and even build games on it, such as football and basketball. Painful emotions, he says, are as much part of human nature as gravity is of physics, so Bacon’s motto applies: nature, to be commanded, must be obeyed (55:09).

Ben-Shahar standing beside a tall wooden stool on stage, gesturing with his left hand
54:35 — The gravity analogy: we accept gravity and build sports around it, but we keep fighting emotions that are just as much part of our nature.

He then names a cultural habit “the great deception”: everyone answers “fine, great” when asked how they are, so each person assumes they are the only one struggling and joins in. He links this pattern to high depression rates on campuses and repeats a figure of 45% from the first lecture. That link is his interpretation, not a measured cause. He also says this does not mean pouring out your life story in the elevator of William James Hall, Harvard’s psychology building. The permission belongs in a safe space, not everywhere.

58:20 – 63:38 Active acceptance, the ABC, and “reality psychology”

Ben-Shahar separates permission to be human from resignation. “I’m depressed, that’s my nature, nothing to do” is not what he means. He calls his version active acceptance and illustrates it with the ABC of psychology on the blackboard: Affect (emotion), Behaviour (action) and Cognition (thought). Unconditional acceptance applies to affect. Envy of a best friend is human and does not make you a bad person; whether you then act generously or meanly is a moral choice. Thoughts are open to change too: ruminating on painful feelings does not help, while writing or talking about them does. Cognitive behavioural therapy and reframing come later in the course.

Ben-Shahar pointing at a blackboard on which the letters A, B and C are written vertically in chalk
58:36 — The ABC on the board: affect, behaviour, cognition. Permission to be human covers the A; the B and the C are still open to change.

He then says the course might better be called “reality psychology” (60:56): it shifts attention toward what works without pretending painful emotions disappear. The goal is a stronger psychological immune system. Very happy people still get sad and anxious; they recover faster. He closes the section with the Serenity Prayer, which he notes is the motto of the Alcoholics Anonymous movement: serenity to accept what cannot be changed, courage to change what can, and the wisdom to know the difference. That wisdom, he says, can come partly from research and introspection.

63:38 – 76:17 A guided meditation on accepting emotions

The lecture ends with a group meditation, optional for anyone uncomfortable. Ben-Shahar sits on a stool and talks the hall through it. Sit upright, feet flat, eyes closed. Breathe deeply into the belly and out slowly. Then turn attention to whatever emotion is present, whether calm, boredom, anxiety or joy, and let it pass through without judging it. Next, picture yourself walking out of class through the Yard with all your feelings accepted. Last, imagine what life would be like if you really gave yourself the permission to be human.

Ben-Shahar sitting on a tall wooden stool next to the table, hands resting on his knees
1:03:43 — Ben-Shahar sits down to lead the group meditation. He says it is voluntary, but recommends it even to people for whom it is a stretch.
Close shot of Ben-Shahar, seated, eyes lowered to a sheet of paper on his lap as he reads the meditation script
1:08:21 — After several minutes of deep breathing, the meditation turns to emotions: notice how you feel and let it be, whatever it is.
Wide shot of the darkened hall from the back, with Ben-Shahar seated on stage under a projected slide showing the Serenity Prayer attributed to Reinhold Niebuhr beside a collage of photos of children's faces
1:13:57 — The Serenity Prayer slide, credited to the theologian Reinhold Niebuhr, stays on screen above the darkened hall as the meditation comes to an end.

He closes by asking students to remind themselves once or twice a day to give themselves the permission to be human, and to give it to others too.

Ben-Shahar standing again at the front of the stage, holding a remote, speaking to the class
1:15:41 — The closing request: a daily reminder of the permission to be human, for yourself and for the people around you.

Try this

These are the practices Ben-Shahar sets out or recommends in this lecture, in my own words. The first and last are his explicit requests; the others he presents as examples to follow.

  • Daily permission check. Once or twice a day, notice what you are feeling and tell yourself it is allowed, especially envy, anger, sadness or nerves. Then decide separately what to do about it (1:15:38).
  • Have one safe space. Pick a place where you do not have to say “fine”: a journal, a close friend, family. Use it to say how you actually are (48:25).
  • Write instead of ruminate. When a painful feeling keeps circling, write it down or talk it through rather than replaying it in your head (60:24).
  • Start a small chain. Make three or four people feel good each day: a sincere compliment, a favour, a smile. Do it for its own sake, not because the exponential maths guarantees results (9:20).
  • Check your expectations. Name one goal you are working toward, then ask whether you are expecting it to make you happy (the wrong expectation) or whether you enjoy the effort anyway (34:13).
  • Redo the meditation. Sit upright, breathe slowly into your belly for a few minutes, then notice whatever emotion comes up and let it pass without judging it. The section from 1:03:38 works as a recording you can follow.
  • For enrolled students: the final project. The course’s final assignment is to teach what you have learned to other people, on the Pay It Forward model (15:45).

Skip list

  • 0:00 – 2:00 The Valentine’s Day song. Charming, no content.
  • 16:45 – 19:40 The Pay It Forward trailer. The idea is stated before and after it.
  • 30:38 – 31:08 A Harvard T-shirt joke and an aside to students from Korea.
  • 1:03:38 – 1:15:05 The guided meditation. Skip it if you are reviewing ideas; do not skip it if you want to try the practice, since it is the most practical part of the lecture.

Key terms

  • Power of one: Ben-Shahar’s name for the idea that a single person can start large change, because influence spreads through networks exponentially.
  • Minority influence: research showing that a consistent minority, even one person, can shift a group’s views.
  • Subjective well-being: psychologists’ technical term for happiness as people report it themselves.
  • Affective forecasting: predicting how future events will make us feel. People reliably overestimate how strongly and how long they will react.
  • Base level (set point): the level of well-being people tend to return to after good or bad events; the return itself is usually called hedonic adaptation.
  • Right versus wrong expectations: Ben-Shahar’s distinction between expecting outside achievements to make you happy (wrong) and expecting change to come from perception and interpretation (right).
  • Constrained and unconstrained visions: Thomas Sowell’s two views of human nature, as fixed and to be channelled, or as open to improvement.
  • Permission to be human: accepting painful emotions as a natural part of being human rather than suppressing them.
  • Ironic processing: Daniel Wegner’s finding that trying to suppress a thought makes it more frequent.
  • Paradoxical intention: Viktor Frankl’s technique of allowing, or even inviting, the symptom you fear.
  • The great deception: everyone saying “fine” in public, so that each person feels alone in struggling.
  • Active acceptance: accepting feelings while still taking responsibility for behaviour and thoughts; the opposite of resignation.
  • ABC of psychology: affect (emotion), behaviour (action), cognition (thought).
  • Psychological immune system: the capacity to recover from painful emotions. Happy people still get sad, but recover faster.

FAQ

What is Harvard Positive Psychology Lecture 4 about?

Despite the uploader's title, it is not mainly about environment. Ben-Shahar finishes laying out the course's basic premises: one person can start large change because influence spreads exponentially; external events such as tenure, lottery wins or a Harvard acceptance letter move happiness only briefly; and human nature is better accepted and channelled than fought. He then applies that last idea to emotions under the heading "permission to be human" and ends with a guided meditation.

What does Tal Ben-Shahar mean by "permission to be human"?

Accepting painful emotions such as envy, anger, sadness or anxiety as a normal part of human nature instead of trying to suppress them. He argues that suppression makes those feelings stronger, while acceptance lets them pass. The acceptance applies to feelings only; what you do and how you think about the feelings are still open to change.

Does winning the lottery make people happier?

The lecture cites Philip Brickman's 1978 study as showing that lottery winners end up roughly as happy as before. The original study was a one-time comparison of winners, accident victims and a control group rather than a long follow-up, and accident victims did report somewhat lower happiness, so Ben-Shahar's version is a simplification of a real and well-replicated pattern: people adapt to big changes faster than they expect.

What are the constrained and unconstrained visions?

They are Thomas Sowell's labels for two views of human nature. The constrained vision holds that our basic nature is fixed and the job of institutions is to channel it toward good ends; the unconstrained vision holds that human nature can be improved or perfected. Ben-Shahar says the course takes the constrained view when it comes to psychology.

Is positive psychology about always feeling good?

Ben-Shahar says no. He jokes that the only people with no painful emotions are psychopaths and the dead, and says the course might better be called "reality psychology". The aim is a stronger psychological immune system: still feeling bad at times, but recovering faster.

Studying another course? Paste its YouTube or Bilibili link on the home page to request a handout — or make your own with the desktop app (coming soon).